Shipping Policy

SHIPPING INFORMATION
All products are shipped from the supplier’s warehouse. Special arrangements may need to be made for international orders and oversize packages.

The Shipping Rates shown at time of checkout is our dimensional rate only. If your shipment weight is to much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders (Outside the USA) are not automatically processed as we may require additional information from you.

SHIPMENT SHORTAGES
Any shipment shortage must be reported within 5 business days. For any packaging errors, you must provide us with a date/package code that is on the label with the part number. This is needed to facilitate quality assurance in identification of additional problems.

BACK ORDERS
Unless otherwise directed, all orders will be entered as ship and back order. Back orders will be shipped as they become available. We will contact you prior to shipment for back orders over 5 days old. Freight will not be allowed for back orders unless it is shipped with another qualifying order.

FREE SHIPPING
Qualifying items receive Free Shipping. Qualifying orders for Free Shipping are shipped via ground delivery. Free Shipping is only applicable to the continental United States. Excludes Alaska, Hawaii, and Canada. Please check the product page to see if it qualifies for Free Shipping.
Select products over a certain size or weight may require freight shipping. Freight shipping to commercial addresses with a loading dock are free. Freight shipping to residential addresses will require an additional delivery charge.